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Award Winning Support GGM Welcome two new Field Service Engineers during lockdown
We would like to welcome Andy Crabtree and Chris Sumner who have both joined us as Field Service Engineers during lockdown and are based at the Haydock depot. Both have worked in the groundcare industry for several years and bring a wealth of experience to the GGM Group.
The group employs 39 staff across two sites, and as the nation has suffered the impact of the Coronavirus crisis, Managing Director Chris Gibson wanted to continue his commitment to customer support and offer jobs opportunities in line with its long-term business growth strategy.
Last year, the company become an accredited Living Wage Employer and is committed to ensuring all its staff receive the training and development they need to develop their skills so they can progress through the business.
Chris says: “While many businesses have struggled hugely over the lockdown period, at The GGM Group we’ve managed to maintain a steady flow of business, particularly for our customers in local authority grounds, sports clubs and hospitals. We decided to recruit for these roles to help the local job market, as well as to facilitate business growth.”
GGM has always had a key focus on employee engagement, corporate social responsibility and customer service. Last year the business was awarded the status of ‘UK Professional Turf Machinery Dealer of the Year’ by industry magazine Service Dealer, holds ISO9001 quality standard and is rated as a Gold service dealer by tractor manufacturer Kubota, a standard which it has held for a number of years. It has also committed to a second year’s sponsorship of Greenfingers, a charity which builds therapeutic gardens for children’s hospices.
The company has spent time over the lockdown period enhancing its customer offering in preparation for life to return to some form of normality. Over the last few months when others have been quiet, GGM have produced a number of new initiatives including a comprehensive new brochure featuring its extensive hire offering, and a new service agreement package providing customers with a tailor made service solution as well so showcasing some of its golf and fine turf customers in a new case study brochure.
Chris concluded: “We feel very fortunate that our business has continued to grow over this testing period and we’re thrilled to be able to offer these new opportunities to local people, as well as helping our customers provide services as they get back to business”.
